Enterprising IT-Professionals with a passion for Service Management

Digital Service Management

At Newbirdz we believe in Digital Service Management. Digital Service Management is the digital transformation of your service organisation in the broadest sense of the word. We will digitalise and automate your processes using state of the art ITSM tooling, we do this in combination with the best practices of Agile and LEAN to make sure that your processes and employees will add value in the most efficient and effective way. This will not only improve the IT side of things but more importantly the human aspect, which is key to us. We’ll always deliver a solution best suited to your organisation and requirements.


Newbirdz offers experts to optimise the digital transformation within your organisation. Our experts are determined goal-oriented doers with a mission. Service is in our DNA and we want nothing more than to optimise the processes and services within your organisation by eliminating waste, automate mundane tasks and actions and enable a smart and efficient way of working with a focus on continuous improvement.

EasyVista partner

Newbirdz is a proud gold partner of EasyVista. EasyVista offers organisations a solution to make the digital transformation possible in an easy and user-friendly way. Click the link below for more information on EasyVista.

Service is in our DNA

We are professionals with a can-do mentality and an Agile-approach. We combine our vision on Digital Service Management and the vision of our customer to optimise business and IT processes and services within organisations.

We’re grateful for all the additional guidance, patience and support Newbirdz offered during the UAT corrections phase of the project, it’s been absolutely invaluable. I’d be happy to recommend Newbirdz as a partner for anyone looking to implement EasyVista.

Dean ArcherProject manager